Thank you for the question.
The first point I would make is that the 15-7 is meant to cover our time zones from coast to coast. That's the first point, if you were wondering why we picked up 15. The second point I would make is that we tried to strike a balance between good user resources and providing that responsive service. We felt that 15-7 plus 24-hour phone line accessibility did that. The third point I would briefly make is that in that period that we've now augmented our capacity, there hasn't been a phone call that came in that would have indicated to us that there's a challenge, so we haven't faced that situation.
I'm looking to my colleague here, but I'm not aware of any calls. Until it doesn't work, I would suggest that we're equipped right now to give a good response to calls, should they come in.