All right.
Your report mentioned that following the 2006 report, the CRA created a new national approach to tax debt collection. Let me quote again from your report:
This new national approach to managing the inventory of accounts allows for a more efficient use of staff and earlier attention to accounts.
You also noted:
The Agency has improved how it distributes accounts to collectors.
Can you please expand on how this new national approach has improved collections on behalf of Canadian taxpayers?