The department had established a performance measure framework to complete all of the assessments within 45 days 90% of the time. That's correct, right? Obviously this number came from somewhere. It was an attainable goal that was obviously set by the department to be used, or at least a guide that you could work towards.
So why is it there's such a large discrepancy between the 16% that we saw and the 90% target that you set, and yet you tell me that you have dedicated staff, that you have people who are responsible for ensuring that these targets are met? I'd like to have an explanation for that.