Thank you, Mr. Chairman.
I want to thank the Auditor General and his team for coming to present their report.
I would like to go back to paragraph 3.26. I see a problem here, because once the application has been completed, the Department of Veterans Affairs allows itself 16 weeks to examine the application and another 6 weeks to send out the card.
So that means 22 weeks to say “yes” and to send out the “yes” or “no”. Administratively speaking, that seems extremely long, because the application has been completed. I am ready to accept that the government—if we think about Canada Post—is not particularly efficient, but generally, Canada Post is still able to deliver a letter by mail within a week.
So it seems to me that 22 weeks to provide an answer to someone whose application is complete is a little too long. What do you think?