Mr. Berthelette, I'm wondering, as you are from the Auditor General's office, whether you would think that this kind of survey of which I speak, which used to be sought by Veterans Affairs but has not been recently sought, would assist Veterans Affairs in better addressing the culture or the difficulties they're having in processing applications, particularly the difficulties that the veterans themselves are having in processing them.
On February 25th, 2015. See this statement in context.