Sir, I recognize this is a tough business. I mean, it is. I can sympathize with you. But clearly we're trying to figure out what the numbers are. It's not easy; you get surges.
The other piece that was interesting here around the numbers issue was that when you had long-term absences, whether that be parental, maternal, long-term sick, you didn't seem to have the buffer to cover that. Is that what you told me here?