Absolutely, sir.
We have taken a lot of steps to improve, following and at the same as the Auditor General was in with us reviewing it.
As an example, we have simplified the application process for mental health but also for all our application processes for disability. We went from an 18-page form—and I know 18 pages is incredible. I've only been here a year and I'm reviewing all forms, and our forms are complex. We're down to 11, and you say that's not much better but the form itself is four pages and it includes a quality of life. The other part of the package is information. That was implemented in October. It has been done. We're now doing a secondary review to see if we can simplify that even further.
On mental health, we've implemented an accelerated, evidence-based process for PTSD or for mental health. Now, when we speak of mental health, 72% of our cases are PTSD. But it's not only PTSD. We have various cases.
We've had about 250-odd applications to date under this new model. It is done at a lower level closer to the veteran. It is much quicker. It is an accelerated process so we get that answer quicker to the veterans so we can get them into care much faster.