Thank you, Mr. Chair.
In the report on the ombudsman, it seems clear that, between 2010 and 2013, the service was not operational in terms of administration, or was at least limited in its ability to meet its commitments. If we look at all the points you put forward, the situation seemed to stem from a work environment that could be described as toxic.
How is it that a service could perform so poorly for three years without the Department of Defence or another entity telling the senior officials responsible for the bad conditions and work environment to remedy the situation quickly? The working conditions clearly deteriorated over those three years without the senior officials making any changes.