Mr. Auditor General, it is especially troubling to see that the period during which that service was performing poorly coincided with the period when many female members of the Canadian Armed Forces complained about being sexually harassed on one or more occasions.
In paragraph 7.8, you say that you examined those activities.
Did you check which cases took the most time to be resolved and whether they were processed correctly? If poor working conditions resulted in unreasonably long processing times, was the quality of the processing of those files also affected?