Thank you for the question.
We were all involved in the decisions about which gates would get checked off as we implemented a new framework. The challenge for us has been IT projects that were already in progress, had been started, were a long way down the road to being completed when we bring in a new project management framework. The question then was whether we were going to go back in order to check the boxes on these projects, or whether we were going to continue and deliver, especially when we're near the end of a project, knowing that we would leave it undocumented, but thinking perhaps it wasn't the right way to use our resources at that time.
On a go-forward basis, all of our projects are being put through the entire framework with no exceptions, and we review that all the time. It wasn't that these projects—