It's difficult to explain what the delays were. I was not around at the time.
There are a lot of moving parts in FOSS. It's a complex project. There are over 19 systems that FOSS interacts with to get the information we should be looking for at the border. In addition to the other transformation projects at the agency, and the fact that this one is internally funded—not funded through Treasury Board—it became a matter of can we live a little longer with the old one.