Thank you, Mr. Chair.
Mr. Perron, on page 3 of your presentation, you indicate an 88% compliance rate for controlled substances. I did a bit of medical law during my internship and if the non-compliance rate was close to 1%, the Order of Pharmacists of Quebec would intervene. You say that the non-compliance rate is 24 times higher than what is accepted in a hospital. I wouldn't be pleased with that.
Can you explain to me how your service came to distribute such a high rate, 12%, of non-compliant medications? That is really huge. That is between 24 and 36 times higher than what is acceptable in a hospital in Montreal or Toronto.