Excuse me, Mr. Deputy Minister, I have to interrupt you because my time is quite limited and I have other questions to ask.
From what I understand, you tell people with disabilities and terminal illnesses that it is not your fault, that you have a backlog of paperwork, and that you are unable to be more efficient. I think you should put the necessary measures in place in your department and not wait for the release of an auditor general's report in order to improve your service. I am very disappointed in your response. I respect it, but I am disappointed.
Are there any mechanisms within your department for regular and recurring self-assessment?