From what I've been hearing in the very many meetings we've had with the Auditor General, I think he was trying to come to the idea that delivering outcomes for Canadians is really what we should be worried about, but sometimes the preoccupation with process overcomes the objective of delivering services for Canadians.
In this instance, it's services for the public service itself. It's their pay system. It's their salaries that are in question. That we somehow failed to see to the expected delivery and the success of this system and the fact that we separated two projects is another of his comments. As you know, the project management itself and the IT transformation projects were not aligned. They were driven separately. That caused an issue.
How do you see your office overcoming these weaknesses?