Thank you. I appreciate your brevity.
I hear you. I've been involved in IT implementation from the beginning, when I was back on city council in the 1980s, as these things came in. I understand how complex they are, but that's not going to cut it.
I want to refer you to page 10 of the Auditor General's report, where they're talking about the human rights that staff have to have their personal information taken care of. That has nothing to do with IT alone. That has to do with whether or not you consider, as a government on the bureaucratic side, personal information. I mean, take a look at what was said here:
The Department did not complete a final privacy impact assessment before implementing Phoenix. The Privacy Commissioner of Canada has reported numerous privacy breaches of federal employees’ information in Phoenix after it was put in place.
That's got nothing to do with IT. That's not taking seriously the privacy rights of the people that work for this government.
Give me a better answer than just saying that IT is difficult.