Thank you, and I am sorry for the problems with procedure. I have certainly taken note of it.
At the moment, we are not in a position to have exact numbers, because it will vary. However, we do know the number of files that the system will generally process. It's about 2,000 files per year, from the filing of the complaint until the case is completely processed.
You also need to know that the case management system will need to authorize specific access for each person involved, so that the information is protected. Not everyone will have access to all the information. If they did, the system would not be watertight and robust.