I think the part of the problem we're having a hard time with is the fact that the Auditor General said in his report that there are other reviews that have taken place. I would assume there have been people from the department who have come here and said much the same thing.
What we have to try to do is to somehow instill in the department the fact that we just can't keep doing an Auditor General report and having you come back. I'm sure that they make great claims and promises too, yet the next one shows that nothing has been accomplished. That's why we have action plans and we follow them up. If timelines aren't met, we get you back here and it's not nearly as nice.
We'll now go to Ms. Yip.