I would like to return to the question of whether or not the people with the correct skills are in place. You don't know whether we have the capacity inside the federal civil service to ensure that people are able to judge whether a system is ready to launch or not. Under Phoenix, the management systems were in place, and yet it failed, as you put it, incomprehensibly.
This is the troubling part. How do we know that this won't be repeated over and over again? Is that the weak link? Given the complexity and how specialized this type of knowledge is, does the correct oversight exist, as opposed to simply having management oversight?