My questions are going to touch more on organizational behaviour and performance, similar to the line of questioning we had earlier. I'll be the first to say that it looks as though you have been taking some steps to streamline the process and make your organization more effective; however, your key indicators in your performance reports or your performance audits are almost failing, I would say, in terms of the measures you are putting forward. You're far below your targets.
Could you say that perhaps the process you use in determining the audits may be flawed and may need to be revisited to make the work more relevant and perhaps mitigate the apathetic responses you're getting from some of the organizations you are reporting on?