Okay.
This is your third visit in the last little while. Your first one wasn't very good. You made some reference to things you've done about it.
Your last one was really good. You were the shining light in the whole example.
Now you're back to bad again—really bad. Now we're mucking around with taxpayers' rights. Let's just lay the groundwork. This is from page 20 of the Auditor General's report:
Audit objective
The objective of this audit was to determine whether the Canada Revenue Agency applied the Income Tax Act consistently during compliance activities and accurately reported the results of its compliance activities.
This is from page 19:
Conclusion
We concluded that the Canada Revenue Agency did not apply the Income Tax Act consistently during its compliance activities. It treated taxpayers in similar situations in different ways. The Agency also did not accurately report the results of its compliance activities, and its reporting was incomplete.
That's pretty much a failure across the board, Mr. Hamilton. What's most troubling for me is what looks like a complete disregard for the Taxpayer Bill of Rights. Now, maybe it's not that bad—I'll listen to what you have to say—but the evidence tells me that it's not a priority.
Here's what I want to know. I have lots of stuff I can reference here, but I want to get straight to it. In things like the Taxpayer Bill of Rights, you're at the top of the house. If anything was your job, it was to make sure that the rights that Canadians have are protected. You failed. Why? Why did you fail in your personal job to make sure that the rights guaranteed in writing to Canadians were not upheld? Why did you fail Canadians?