I'm listening to you—I actually am—but I'm still not hearing where the Taxpayer Bill of Rights was before this report.
I saw you hold up the paper. Is that all that happened inside the agency—you just held up the paper and then proceeded to ignore it?
Where was the bill of rights in the management decisions, in your decisions, in the internal audit reviews? Why wasn't the charter of rights for taxpayers front and centre long before the Auditor General rolled in?
I'm not hearing that.