Thank you very much, Mr. Chair.
Thank you all for being here.
In my past life I worked quite a number of years in immigration and refugees. That was my life. I'm disappointed, astounded, flabbergasted that 30 years on, we're still talking about exactly the same things we did in the 1980s about, then, the Iranians and the Lebanese. There were a great deal of issues right then, but we're still talking about the same things.
One thing that jumps out at me, and all three of you referred to it, is from page 3 of the Auditor General's report, point 2.13, about the issues around electronic processing. How are we, in 2019, still talking about this? It boggles my mind. How has Australia for the past 15 years been able to do this electronically so much better than we do? They are a federation too, so it's not the excuse that they are a central nation. They are a federation like we are. How have they managed to do so much better than us at the electronic processing of files? I don't understand.
Ten years ago I was on the immigration committee, and we were asking exactly those questions because the Auditor General had mentioned that point, so what is the issue? I just don't understand.