We've looked at the entire decision-making continuum, as Ms. MacDonald pointed out, from re-engineering the front end intake all the way to recourse. We've introduced a number of productivity and efficiency measures. It's difficult to quantify, of course, but the task force alone, which wasn't a task force to process less complex claims, finalized some 5,000 decisions out of 35,000 since January. You can see some significant additional efficiencies that were not there prior to these new, innovative approaches.
