With my limited time, I would like to go to the Shared Services Canada.
Mr. Glover, I had interactions with you when you were the president of the Canadian Food Inspection Agency, but Shared Services Canada is a different kind of animal.
As a member of Parliament in the national capital region, I hear from a lot of people working in government departments. One of the things I've heard about Shared Services is that it's so big and so complex. We are seeing that here, you know. Only eight of the 222 call centres have been done. This has been going on for years.
It's too big and too complex. One of the things I've heard is that your department is facing a problem with respect to human resources, that you are unable to find qualified technical personnel based on the rigid language requirements. Is that a fact?