First of all—and we've had those discussions before—our audit process for performance audits is very rigorous and risk based. We're trying to select the audits that will have the most impact on people. I just referred a few minutes ago to a concrete example that we just did, and we like to think—as we've heard from this committee and other sources—that they are very important and useful audits because they impact Canadians directly.
I know I'm repeating myself here, but I'll mention call centres again. We need to bring that forward. We need to help the system to improve on things, so ultimately those audits are directly linked to the impacts on Canadians. That's how we select those audits. We do our best to select audits that will ultimately have an impact on people.