Officers have been given training on these kinds of things. They actually are trained to look at original documents against sample documents. Officers have access to a fully computerized image retrieval system of travel documents from around the world. They can look at a document that an applicant has put in front of them and verify it against this. I haven't seen it myself, but apparently it's a very sophisticated and advanced system, and against it, you can verify travel documents from around the world.
Officers also have access now to the lost, stolen, or fraudulent document database. We have given them guidance as well in terms of what to look for in terms of the quality and the colour of a document in comparing them against sample genuine documents. We've also encouraged our officers as part of our guidance to question any differences and to look at the photograph very carefully to compare the person they're interviewing against the photograph. They will ask for secondary documents if they are not satisfied with the documents they have in front of them.
We have put all of this more systematically into our program delivery instructions to our officers in terms of what to look for, but it is part of the ongoing training for staff and, as I say, it is part of our enhanced guidance and procedures.