Mr. Chair, in addition to the enhanced or improved guidance and operational instructions that we've sent out to the field, we do have regular working group meetings with our citizenship staff, and we have monthly conference calls to try to reinforce the procedures. Again, I think the only way we can actually validate that these kinds of measures are in fact being followed is by quality assurance and quality control. It is incumbent upon us to ensure that. We have a separate program integrity division that will help us in doing that kind of quality control, to go into the system, to validate, and to do some random targeting. As I said, it will also help us in terms of specific regular exercises to make sure that these kinds of issues are being addressed.
On June 2nd, 2016. See this statement in context.