If I may, Mr. Chair, I guess we were relying on our partners to make some of these decisions, and when Dr. Courchesne arrived we started looking at how we were documenting those decisions. The OAG did raise that in their audit, that we had not properly documented some of the decisions. I think there was a reliance on Medavie Blue Cross to provide us...and they're a great partner, they are incredible.
We decided that the department had to take that responsibility on, not a third party, to ensure that the decisions were correct, but more importantly, from a government perspective, that we were documenting those decisions and following through with them.