One of the things the Auditor General pointed out was precisely the way you managed your human resources. The pilot training and competency evaluations, even the health reports, were somewhat lacking. How do you explain that? How do you explain that these changes from 2007 to 2016 are so obvious? They were also pointed to as being very good points in 2007, as being points that had warranted the commendation of the Auditor General.
On November 29th, 2016. See this statement in context.