Thank you for coming today.
I want to look to a couple of areas here. As Madam Mendès said, losses in the last three of the four years is very concerning. The one is board oversight, strategic direction, and decision-making. The other one is recruitment and staffing of pilots and pilot boat crews. Both are pretty scathing observations in this audit of operations. When I read the overall audit or read into what was found, it sounds like the organization was pretty dysfunctional at one point in time. I'd like your view on that in this context.
Let's pull back the curtains here. You never know what an organization is like until you're there. We cannot be there, yet we're reading a report on this organization. We're not televised. No one's watching us from afar. In your opinion, what were the worst days, the worst situation, that you were facing in terms of this dysfunction?
I'll ask that of Mr. Griffiths first.