Is it due to a staff shortage? What additional tools could speed the process up?
I understand that the agency will evaluate itself, but it should have done so before your audit. You did your audit and now they have the results in front of them and will react.
I do not know how long it will take them to react, but I think this organization should have taken the initiative to evaluate itself, but that is another problem.
In your audit, did you note certain tools? Is there a staff shortage or a lack of tools? If so, what tools should we as parliamentarians provide them?