Thank you, Madam Chair.
Thank you to all the witnesses who are here with us today. I'll tell you that the thing that struck me, when I was going through the material, was that this was quite a daunting initiative. I'm wondering in how many other areas of government you would have such a wide sweep of an initiative, where you're trying to change something fundamental, horizontally, across such a number of organizations.
So I get it. It's not easy to do. Everyone is in their silos, and then you have to come horizontally. That costing has to be solved. I don't know who can speak to me about that, but I'd like to hear a little bit more about that.
I am also concerned about performance indicators. Perhaps I can do so by talking about a specific example and directing my question to the Canada Border Services Agency on the single window initiative. My riding is Châteauguay—Lacolle, and Lacolle is a pretty big border crossing; I'm just saying. I deal with a lot of vegetable exporters. If those trucks are sitting at the border, that lettuce is rotting, and that's not good for business.
I would like to hear more about your consultation process, because we did deal with some problems in the last year. We got some movement, but I think it will help with constructing performance indicators if that consultation process is improved.
Mr. Bolduc.