I'll start. Thank you for the question.
As my colleague said, we find the AG's report helpful. The work on performance indicators is challenging. I think the reality is that we'll probably end up having multiple indicators for any one particular program. For example, with NEXUS, it's not about the precise time of how long you were processed at the primary inspection lane. It's how short the lane was. It's your satisfaction with the overall program—how you apply, how you renew.
I think we have to look at it in a more organic way, and that will take some time. I'm happy to report that we've set up a benefits realization unit to actually start to capture this and look at it in a more organic way. Don't forget, though, there are also benefits to us in how we're managing risk, and that's an important part of the equation as well, as an outcome that represents value for money to Canadians.