It would seem to me that if I were a business person, I would do the evaluation of what the costs were versus whether it was worth doing. If you're going to be setting out your performance standards based on how business-friendly this is, if I can use that term, you may want to drill down and find out the kind of investments that small-, medium-, and large-scale users of the program have to make going forward.
One of my notes to self has been, as Mr. Christopherson said, to ask you on a return visit how the percentage increase has gone from 1% usage today—if that's the number that's appropriate today because maybe it's grown since this report was done—to a much larger percentage as a result of the Auditor General's work here.
In that regard, as well, I might as well put on the table that one of the things I'll be interested in as a follow-up is what your performance standards are, what you've developed. What the Auditor General has given you is a clear indication that those things must be developed. As you go forward with that, I'll be very interested in hearing back, either, Madam Chair, through you, to receive the report of the witnesses today, or to have them back to present the report, to present the results going forward. Really, our work as a committee, in my view, and I believe in the view of a lot of the members around the table, is to do thorough and due diligence in our jobs of making sure that when the Auditor General does give you these things, they are executed and do change business behaviour or cultural behaviour in your organizations, leading to better service for Canadians. I think that's our job.
I'll end it with that, Madam Chair, and yield my time to another member.