I guess what I'm saying is, why wasn't that a priority back in 2003, or forever? Why did it become a priority now that the Auditor General raised it? Wouldn't your plan have addressed that?
What I'm going at here is that there is a systemic issue within the CSC, from what I can read through this. Now that you have the Auditor General's report, you'll deal with it. It's extremely disturbing for us—for me, anyway—to see that they're saying they will do it now because they see it, but then you're telling me that you have a specific group dealing with this, and obviously they weren't doing their jobs properly, or maybe not....
What I'm getting at is, what was missing? Why was there that lack?