That's good to hear. Thank you.
Before I move on to how we're going to fix it, though, I do want to pursue this a little further. Clearly, what we need is a culture change across government, and here is a perfect example of a culture change that needs to happen.
When it's okay to leave blanks, there's a culture problem. Can you give me some idea of how we could be at that point for an agency that deals in numbers—that's your bread and butter—such that they would actually leave fields blank? Help me understand how we could be so far away from the proper kind of data collection and analysis that you and I both know needs to be done. I know that you've only been there a few months, but I can't leave this totally without pursuing it a little more. How did we get to the point where there's a culture that exists where it can go from all the people whose hands it is in and there are blank fields and that is deemed to be okay? Help me understand that, sir.