Thank you again. I have just a couple of small questions.
Based on the recommendation from the Auditor General that you heard today, it seems like you are up to a big job. That could mean restructuring the whole operation of the CRA, or at least looking into the overall way of doing business. How are you going to improve that without looking at the overall operation instead of looking at certain areas?
So far, we haven't seen that there is a secret recipe that you're going to come up with in order to be able to solve all these problems and move forward. When issues get compiled one after the other, it means you will never be able to catch up in a short time, or maybe even in the long term. There seems to be an immediate emergency call to put forward some kind of secret recipe or strategy to do so.
What's on your mind, since you're new to the job and you're up to the challenge?