It's very important to me as an MP, because I have many frustrated constituents and people come into my office. They are frustrated with respect to their visa applications. They are frustrated with respect to other types of applications they are waiting to find out information about, and oftentimes they come to us and bring up cases and make comparisons with other people in similar situations who have been processed more quickly. As an MP, I want to be able to assure them that we have strict rules in place, that we are, to the best of our capacity, trying to ensure that there is fairness in the system. I want to be able to say so with confidence. That is why it is so important to me that we look at these cases and ensure that we take any action we can to be more proactive with respect to training and ensuring that when people do break the rules, there are appropriate consequences. This is very important. Thank you.
On May 29th, 2017. See this statement in context.