One of the challenges we have in bringing people back to work and engaging in the management of their case is the stigma that attaches to members coming back to the work site and not fulfilling “the normal duties”: get in the car; take calls; investigate; get on the road; strap on your gun; and do those things.
In some cases we need to have a progressive return to the work site, because a number of conditions are put on the person's return to the work site that prevent them from doing those things. I can see how some members would feel a stigma is attached to their returning to less than full duties. That's part of the challenge we have to make sure they are managed, that their supervisors and the team are lit up to the fact that you have to help bring these people along.
That's why our securing of almost 30 case managers across the country is huge. Because we rely on the health care of all the provinces where we could use the professional services of, say, some of the existing organizations that help other professions get back to work, that's what we're creating on our own initiative within the organization.
It is a work in progress. It's getting better. We're improving our rate of getting people back to work. I say this somewhat anecdotally, but I know there is data to support it, that we are improving in terms of the stigma issues attached to the mental health disability.