You said that we may not have internal expertise. I can understand that in terms of technology. However, when it comes to things like the design parameters, I think you mentioned that one of the design parameters was that every new employee who is hired has to be booked into the system the same day. If you talk with any HR expert in a big organization employing thousands and thousands of employees, that is not always going to be the case. That sort of design can only come from an IT guy, not from HR.
Anyway, going back, 1,200 pay advisers were eliminated in the process. The elimination started in early 2015 when the staff were hired at Miramichi. Do you think that eliminating these pay adviser positions, with an intention to show savings to try to balance the budget, contributed to the problem we have today?