What affects us the most is the very human factor of this entire issue and the reason why we still don't have, a year and a half later, a very clear answer on how long it will take to resolve this issue.
I know that it is very complex and I know that you prefer, for the time being, not to provide a resolution date you would not be able to honour.
However, given all you have talked to us about in terms of an action plan and measures you have taken to resolve the issue, don't you have an idea of when we could expect to see a minimum of regularity in the system?