You stated several times in your report that PSPC underestimated or misreported the number of problems we had. The number of outstanding pay requests that you calculated was 29% higher than what was reported by PSPC. We've seen that as well repeatedly in our committee meetings. When we'd heard that there was a backlog of 80,000, it was reported in committee that there were just 77 issues.
Why do you think PSPC was so far out? Do you believe they were misleading Canadians or that they just lacked the competence? We repeatedly brought it up in committee. We heard repeated briefings on how they'd turned the corner; they'd done it; they'd almost reached a steady state. Yet, this whole time the problem was growing larger and larger. Why do you think that was?