The question from Mr. Christopherson was along the lines of accurate reporting, which was also outlined by the Auditor General.
It is giving misinformation when we customize the amount of information we're going to put out there to make it seem like one thing when it's actually another. If the real number is a 36% success rate but the reported number is 90% and we change the criteria a little bit here and there to try to make it look good when it's not, on the best day I'm having of the year, being the kind person that I am, I have to call that misinformation. The rest of the days, I'd probably call it something else, but that's not appropriate for this committee.
How is that the case? That's even worse than the wrong answers to members of the public, because it goes from the stage of mistakes made on the phone line to crafted political messaging to show that we're something that we're not.