I would just add one thing, Mr. Chair, which is that this was an unprecedented situation for us, as well as for the service provider organizations. We were both taking management decisions—we on our side, and they on their side—in the middle of a confluence of events that brought a number of decisions together that we wouldn't normally be making all at the same time.
On our own side, I think that each made reasonable decisions at the time. What it's left us thinking about, in terms of the Auditor General's report, is that in these kinds of circumstances, we need to make sure we've looked at the lessons learned from this so that if we are faced with these kinds of urgent, pressing, and unexpected priorities colliding with our routine but significant renegotiation of all of our agreements, we can figure out how we can do it better.
I do think that it was very unusual, so the organizations had to assess the risk for themselves. Even though we were very reassuring, they found themselves in different situations. The vast majority of them found it acceptable, so I would surmise from this that our communications were sufficiently reassuring.