I hear you going forward, and again, it's more promises, but talk to me about the failure along the way. How can this be? It's something that's so important, but there are all these fits and starts and we're still not there. This is about accountability. It's not just about what's going forward. We want to know what the heck happened in the past. This is a disaster, and I haven't heard you give me one good reason why it happened—it's not even acknowledged—so, Deputy, please.
On March 22nd, 2018. See this statement in context.