You were talking about the patient journey and their going to see a nurse. I think this is a prime example.
In the north, where there is a nurse, a patient will see the nurse, and if there is a problem with oral health, the nurse will do a couple of things. First, the nurse will say that there is a dentist visiting the community in two or three weeks and they will put them on the list, but this is more for prevention and convincing the patient to take care of this. If it's urgent, the nurse will arrange with our services to get the patient out. Sometimes there is pain and there is a need. If there is no dentist coming soon, the patient's care is a priority, and she will help to arrange it so that the patient can get out and get services from a dentist somewhere if it's an emergency.
If there is no visiting dentist, we sometimes organize flights out to see a dental provider, but that's why earlier today I was talking about these regional plans, because each community deserves a different action. Sometimes there are already dentists who are visiting communities and there are already dental therapists residing in communities. In each case, we are trying to organize the service.
What really matters is that in all of the stages of health care provided, whether it's the nurse doing prevention work, the dental therapist seeing the patient, or the dentist outside of the community, we try to integrate all of that work to make sure it is patient-centric. We sometimes have a problem with the data and being able to see the patient's journey, but the staff and our partners have all the same information about what program can be leveraged to get the client to the service provider as soon as possible when there is a need.