Let me turn to another one here. We have one on internal service standards, which is, for example, the IT system being up and running all the time or not out of service for more than, let's say, four hours for a key system. So on that one, we had one IT system that was off for more than 48 hours. I'm going by memory here. I think it was due to a supplier not being able to support the system.
We have a number of targets that were met. For this one here, the target was not met, for “completion of the Office's annual strategic priority projects”. We had some IT projects in there, so I gather that it was linked to our resource issue, that we could not focus enough on the project on a continuing basis. For example, on the project I was referring to, the DOS one, we ended up advancing that project in parallel with other projects. So those are the types of results you get at the end of the day.