When I talk about modernizing the way we work, it touches so many aspects. I would like to see us modernize not only our internal processes in order to be more effective and efficient but also the way we approach audits. The auditing world is changing dramatically and exponentially with the disruptive technology and the use of IT technology. While we already do a great deal of work with respect to data analytics, there's definitely room for us to continue to challenge ourselves to do auditing better and more efficiently in order to add value for this committee and the government to see everyone change. I firmly believe that every organization should constantly want to challenge itself.
I would also like to see us look at the way we communicate to Canadians and the way our reports are used by them. Right now, a long-form technical report makes sense for the technical subject matter expert, but so many Canadians have learned very recently that there are different ways to digest information, and I'd love to see us explore those as well.