It's very difficult to determine the exact sort of timeline for a specific complaint. As you saw in the report, there are numerous ways someone could file a complaint. It could go from a harassment, a grievance or a workplace violence complaint. As we did the audit, it was difficult for the OAG to compare cases. Each case was very unique. If we want to make sure that natural justice takes place and fairness procedures also take place, we find it is difficult to say it should take a year, it should take six months.
I think the example I can give is that in some situations a complainant could be on a leave of absence. In that case, the investigation would not be started as quickly as desired. It is somewhat challenging to identify specific timelines around such complaints. That's why in the report we were not in a position to make any observations on those.