Thank you, Mr. Dompierre.
In point 3 of your opening comments, you pointed out that issues that are not reported cannot be resolved and may affect employees’ health. However, in point 1.33 of your report, we find the following:
We found that in the harassment and workplace violence complaints that we reviewed, once employees made complaints, both organizations did not always tell employees that they could use informal processes.
That's almost 1 of 4 employees. Does that make sense?
If the organizations don't inform employees of informal processes, that's not going to help them make a complaint or raise any problems with respect to the two organizations.